By far the most knowledgeable and price-competitive of the independent Benz repair shops I've found on the Southside, and without a doubt the nicest and most pleasant folks to deal with that I've found in any repair shop in Tidewater. Gary and Chuck started this operation over 20 years ago now, and, along with Rebecca at the front desk, they still have a hand in every repair that goes through here, no matter how small. You want/need to talk to the technician that'll be fixing your car? No problem. You want to talk with him for a half-hour? No problem. You want them to save the old parts, and spend another half-hour looking at them with the technician, to really understand what went wrong? Definitely no problem. I've been taking my Benzes to European Autowerks for routine maintenance and the occasional problem for over 15 years, and could not imagine ever going anywhere else. Very highly recommended.