5

They were very friendly and quick. I really appreciated the email reports so I could stay updated at work. They even included photos. Overall great service and a nice job.

5

Always extremely knowledgeable and honest and they do top notch work. Wouldn't recommend anyone else..

4

Good work, done quickly. Thank you

3

I should've specifically asked for the cost beforehand, but I asked for Automotive Specialists to take a look at the a/c while doing an oil change and give an idea of cost to repair. I was charged over $100 for the a/c diagnosis. I was told that the compressor was making noise and would need to be replaced. Over $100 seems like a lot for that diagnosis.

I can certainly understand if you were charged this amount just for a technician to take a listen and I would feel the exact same way. Our technician did a thorough examination of the a/c system including freon level, dye level, contamination, sealer, performance and leak check to make sure we had an accurate diagnosis of what was happening. If we are able to repair this for you, I hope you understand you do not get charged for this again, only what it will take to repair the air conditioning. Thank you for your feedback and we truly appreciate you as a customer!

- European Autowerks
5

Had a great experience!

5

The work was done quickly and I had my car back in a day.

5

Great customer service!

5

Eric and his crew always do a great job. I have never trusted anyone with my car more than I do when I take it for service at Automotive Specialists. Eric is honest, caring and wants your car fixed the RIGHT way. Thank you!!!

5

Brought car in for routine service (oil change and tire rotation). As part of a thorough vehicle check, the service the technician spotted extensive dry rot on all four tires on this three-year-old vehicle and provided digital photos as part of the vehicle report. Eric contacted the tire manufacturer and arranged for replacement under warranty, resolving a serious safety issue at a significant savings to me. The whole-vehicle approach at Automotive Specialists is what keeps me coming back.

5

Typical professional service from the team. A real pleasure to deal with.

European Autowerks – Virginia Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Autowerks (757) 490-7471 if you have any issues in accessing any area of our website.