5

I’ve used EA a couple of times now since purchasing my BMW they have been great to work with and extremely professional. It was a bit scary at first since you always hear horror stories of the cost of maintenance with a vehicle like this but their prices have been extremely fair and their team is quick with updates, quick to get the work done and always leave the vehicle looking great!

Hi Isabel, thank you for leaving a 5 star review! We appreciate your kind words regarding our shop being fair with prices, quick with updates and quick to finish your car's service! We understand that maintenance on a BMW can be scary, but are glad you have put your trust in us! We look forward to seeing you again soon!

- European Autowerks
5

I have used this company o numerous occasions due to great service having only used the dealer prior to starting to use this facility. Whenever Overnight repair has been necessary a loaner vehicle has been provided with no cost added. The staff has always been highly knowledgeable and making necessary repairs with recommendations on overall condition of my vehicle that may need attention in the future. I intend to continue having my Mercedes S550 serviced there for the foreseeable future.

5

The staff and technicians showed they arebon top of the game in this industry. The texting reports, pictures, and descriptions made communication so easy. High value for the money spent and i left with a great sense of comfort

5

Did state inspection.

Hi China, always great seeing you and thank you for the 5 star review. We appreciate you and being a loyal customer.

- European Autowerks
5

Chris & service team are great.

5

2

Went here for a Service A it was not done properly they are supposed to change the filter as part of the service according to my manual. Asked them to fix my top they charged me $550 and didn’t fix anything just tried to uncover more issues which was just aftermarket wiring for a six cord. After the service the charged me for an alignment that they could only half way do because it was a “aftermarket suspension”. Then all of a sudden my supercharger belt snapped and they can’t fix it. Really they are only trying to make as much MONEY as possible. I know this because I asked for one marker lamp to be fixed and they said because they weren’t amber it wouldn’t pass inspection and both needed to be changed and quoted $310 😂. I found out I can have clear markers with an amber light underneath. Stay away they charge money and don’t fix anything at all.

We understand your frustration when you buy a car from out of town, sight unseen, and it is heavily modified. With that in mind a "tuner" shop is your best bet for all your aftermarket items and we repaired the items that were agreed upon. As far as your Virginia State Inspection item, you might want to read the inspection manual or consult a Virginia State Trooper as the information we provided is State law. If you need the phone number to the State Police, we would be happy to provide that to you or if you would like to look it up, it is section19VAC30-70-180 paragraph 3. We wish you the best with your SL.

- European Autowerks
5

5

5

Thank you for the review, Arthur!

- European Autowerks
European Autowerks – Virginia Beach is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call European Autowerks (757) 490-7471 if you have any issues in accessing any area of our website.