Virginia Beach Auto Repair

Taylor is absolutely outstanding! From start to finish, he provided exceptional service that went above and beyond my expectations. He kept me regularly updated on the status of my vehicle, which gave me complete peace of mind throughout the entire process. Not only was Taylor professional and knowledgeable, but he was also incredibly courteous and friendly every step of the way. He made me feel like a valued customer and took the time to answer all my questions with patience and clarity. This is exactly what a service representative should be—Taylor is the model of what great customer service looks like. His communication, professionalism, and positive attitude truly set him apart. If I could give more than 5 stars, I would. Thank you, Taylor—you’re awesome!

Had to come in to town from Illinois and get my mother's car worked on. Taylor was awesome and kept me updated on progress and was able to easily get everything paid for even 1000 miles away. Definitely recommend this place for all of your luxury auto repairs. Would give 6 stars if I could

Loved the service, identified and fixed my issues , the run around i got from mercedes benz dealership was not needed .I will come back to European Autowerks any time . Great job.5stars from me.

A1 customer service walks you through every step of the way, So comfortable with how they tried me

PHENOMENAL service and professionalism. They have my business from here on out. Wouldn’t imagine taking my car anywhere else. Thank you so much, everyone! You’ve won my loyalty!

I called European Auto and talk to Taylor Hall I needed brakes for my 2015 Jaguar F type. My husband had emergency surgery and our budget was but Taylor worked within my budget the service was amazing and I planned to revisit European Auto for any repairs i need for my cars. Thank you so much for your outstanding customer service 👏

This is the place to go to for all your vehicle needs, very professional, and accurate, from the beginning to the end, very satisfied with price and service, you would not be disappointed, Mr Taylor is AWESOME, will take great care of you and your vehicle, my landrover(08)rides great with no issues!!

Great service and very flexible given my schedule! Taylor particularly was super helpful and transparent throughout the process, and I appreciated all the communication and updates that I received! Will return for future car issues!

After being screwed over by Firestone on general booth I was told by a few people to try out European Autowerks and I will say this has been the best service I’ve had since moving to America. The whole approve/deny tool on services after a thorough inspection by the technician is awesome. Especially being sent photos/videos of what’s wrong allowing you to visually see the problems too. Grade A place. Will continue to use and recommend. Great customer service by Ramel. Was a gent from the start and continued to be a blessing. Great work, great team, great place.

I couldn’t be more impressed with the service I received at Autowerks in Virginia Beach! They worked on my Mercedes with unmatched professionalism and speed—far beyond my expectations. The entire process was seamless, and their communication was fantastic, keeping me informed every step of the way. The best part? Their quality of work and efficiency easily outshine any dealership experience I’ve had. I highly recommend Autowerks for anyone looking for top-notch service without the hassle of the dealer. They’ve earned a customer for life!