Virginia Beach Auto Repair

First off, I love the communication and professional work ethic here. I always know what is going on with my car and I enjoy how helpful and nice the staff are. My last visit had good and bad but the bad was very minor. The good: The work done here is quality and can be trusted. I always feel safe in the knowledge that the team here takes care of their customers and lets you know if something is dangerously wrong with your car. My car has never been happier than after a repair done at European Autowerks. I always have my car by the time I ask for it. The team is up front about availability and how long a repair is expected to take and they have never let me down. I did notice and thank you all for the fix on my intermittent wiper setting. The bad: After my windshield replacement, some debris was left on the center console, a quick vac could have easily removed it. I received my car back with the tank on “E” and fuel light on after I left it with the dealer about half full. I don’t expect a full tank, but having to scramble to the nearest gas station isn’t a great feeling right after getting my car back. Do expect to pay a little bit more here, but it’s for quality work so I don’t mind that too much. Overall, great work, keep doing what you’re doing and thank you!

The team here was great. They are very honest and transparent mechanics, which is something to be valued. They cautioned me about all the things I'd likely experience with an extended warranty provider (most of which happened) and they were very prompt and thorough in their communications and evaluations. I loved that they shared their diagnostics online with pictures and descriptions too. They aren't cheap, though they are cheaper than a dealership, but they do quality work.

My family owns an A6 and A8L, been taking our vehicles to both Audi dealerships in MD and VA for over 8 yrs, spending thousands of $ for the most mundane repairs till i discovered Euro Autowerks. Received a quote from Audi for a mandatory repair for $5k then visited Euro Autowerks and received repair price of $1.6k to include a 3yr warranty. This is where i will be be taking my family cars going forward. As a active duty military member we need those who we can rely on when things get tough and i put my trust in Euro Autowerks. Not to forget the outstanding customer service provided by Service Advisor (Ramele), he kept me up to date on my car and gave me financial options when things seemed rough.

Quality work and great communication. Always awesome to work with this shop.

I am very happy with their establishment! Very professional and proficient yet empathetic. I needed over 7,000.00 worth of work done to my bmw. I didn’t know how I was going to pay that on the spot out of pocket. However Ms. Ally helped me get the majority of it covered after my minor collision through my insurance. They fixed it in a timely manor as well. They helped me with back and fourth communication with my insurance company in which they did not have to do. And I’ll be forever grateful. Great place give them a try it’s worth it. -MERCEDES J

Overpriced.

Overpriced.

European Autowerks has the highest standard or professionalism and the quality of the work is excellent! Whether you speak with Ally or Ramel, the experience is quick and painless with the consumer’s best interests on the forefront always doing what they can to help. I was able to keep a loaner car for multiple days while they waited for a part to arrive. That made my life easier and allowed me to take care of my business without inconveniencing me. Always recommend European Autowerks and have a lifer in me as a customer. Thanks!!