Receptionist told this whole story about how the part i was needing (passenger airbag module) was very hard to find and they located only ONE PART LEFT available in New York.. telling me if i choose to buy said part then it would cause a NATIONWIDE SHORTAGE. I mean really, when i can google the specific part and see just how cheap it is to buy the part myself? Absurd. Not only did i decline their $1200 service, I had to drop $380 just for them to do a "tier 2 diagnostic test" with no work done what so ever. Only reason im leaving 2 stars is because they were friendly.
Hi, William. We are sorry you feel you had a bad experience in our shop. We know auto repair can be frustrating. We always hope to ease the process for folks by doing our very best to serve our community with honest repair work and genuine customer care. However, there are significant shortages all over right now. We are sorry for any inconvenience this caused you. We wish you nothing but the absolute best on your auto repair journey from here.
- European Autowerks