Virginia Beach Auto Repair

This place is top of the line. We took our Mercedes SLK230 here for essentially an overhaul. Eric and team had diagnosed the problem very quickly and had the car running within a day. From there Eric gave us a rundown of the issues our vehicle was facing after sitting for years. He worked with us on what we should focus on and what items could wait. We were always in the loop of what was going on and never felt pressure. We were given the time to talk about what he had found and time to decide if we wanted it fixed. Honest from the start and can't say enough about how valued we felt.

The team was wonderful. They checked my vehicle out and advised accordingly on its condition. Thanks to the team for prompt, fast and accurate information. Best service I have experienced on Mercedes Benz.

I never leave reviews but the customer service was awesome! They managed to squeeze my service in before I left town and every single employee I spoke with was very pleasant to talk to. I will never go back to the dealer again.

I would not recommend European Autowerks due to their cost. They asked me to approve a repair without providing an estimate on the cost. ---They charged a full hour to diagnose an underbody noise that was an obvious inner fender-liner / splash shield into the tire - $178, their hourly rate. ---They recommended service on my air filters without visually looking at them. There are better service providers than this at much lower cost.

They did a good job but A bit pricey... Let's see how they do on my other vehicle...today

A bit disappointed. Did the job required. However back seat has a rip in it that was not there before, front passenger seat has 2 large dents that were not there before, fob key does not close and remote of fob does not work. Front desk assures me that the seat issues would never happen on their watch, but they weren't there before.

Very professional with great customer care